ISO 21998: 2020
Interpreting services — Healthcare interpreting
ISO 18841:2018
Interpreting Services requirements and recommendations
ISO 20771:2020
Legal translation — Requirements
ISO 13611:2014
Interpreting — Guidelines for community interpreting
ISO 20228:2019
Interpreting services — Legal interpreting — Requirements
ISO 21720:2017
XLIFF (XML Localisation interchange file format)
ISO 22259:2019
Conference systems — Equipment — Requirements
ISO/PAS 24019:2020
Simultaneous interpreting delivery platforms
ISO 2603:2016
Simultaneous interpreting — Permanent booths — Requirements
ISO 4043:2016
Simultaneous interpreting — Mobile booths — Requirements
ISO/TS 11669:2012
Translation projects — General guidance
ISO 20109:2016
Simultaneous interpreting — Equipment — Requirements
ISO 18587:2017
Translation services — Post-editing of machine translation
ISO 17100:2015
Translation services Requirements for translation services
ISO 20108:2017
Simultaneous Interpreting Quality and transmission of sound and image
ISO 9001:2015
Quality management systems — Requirements
Why iso 17100 certification?
The iso 17100 standard integrates terminology used in the translation field, by creating a standard structure for translation services. It simplifies the interaction between clients and translation company or individual translators in terms of their contractual needs.
Benefits to you:
Ability to prove the company’s capability to provide a quality service through a fully traceable system, ensuring case files are fully backed up and retrievable and that important work is not lost.
Benefits to your customers:
Increases customer confidence and gives reassurance to the prospective clients that you follow a recognized specialist standard while under taking their translation requirements.
Benefits to your staff:
On-going staff development- the standard helps to ensure that staff and contractors follow a professional development program, keeping them update with the latest techniques and dialects.
The primary benefits to clients include:
Top-notch quality assurance, with the minimum requirements set for translators, editors, and project managers.
Advantages of certification :
certification builds trust.Evidence of the high quality of your products/services. Opening up new markets
Requirements for Translation Services
ISO 17100 specifies requirements for all aspects of the translation process directly affecting the quality and delivery of translation services. It includes provisions concerning the management of core processes, minimum qualification requirements, and the availability of resources.
The standard is intended for implementation by TSPs of any size. Certification according to ISO 17100 requires all the provisions to be met, but the methods of implementation may differ depending on the size and complexity of the organization and, in some cases, on the volume and complexity of the translation service being requested of the TSP.
LICS® ISO 17100 certification is therefore suitable for:
– Translation agencies (without internal translators),
– Translation companies (with employed translators),
– Individual translators who collaborate with others translators.
How to obtain ISO Certificate?
i-LICS® specifies the procedure to certify a service provider in the standard specific certification schemes. Each ISO certification process involves the following steps:
Application: Click Here (Application Form)
Documentation: The service provider must file documentation containing basic information about the company, along with a self-declaration describing how the service provider complies with the requirements of applicable standard.
The audit: The core of the certification process is the audit, the purpose of which is to gather evidences that the service provider meets the requirements of the standard. This evidence includes, for example, interviews with relevant staff, checking records and client jobs undertaken and monitoring activities. The audit is performed by a qualified auditor who has been trained specifically to conduct i-LICS/TUV audits.
Review and issue of the certificate: Following the audit, the auditor sends the related report to the Certification Body, which will then assess the audit report. If the assessment is positive, a certificate is issued that is valid for 3 years.
Surveillance audits: In order to maintain the certificate, surveillance audits shall be carried out on a 1-year cycle.
Translation Service Provider according to ISO 17100
1 Scope
2 Application
3 Initial and recertification audit
4 Issuing the certificate
5 Surveillance activities
6 Recertification
7 Requirements for auditors
8 Changes of normative documents
9 Amendments to the scope of certificates
10 Withdrawal of certificates
Being ISO 17100 Certified
What does the ISO Certification mean for you, as a professional TRANSLATION SERVICE PROVIDER?
1) All our Certified Translation Service Providers (TSPs)
are registered in the official database of the Austrian Standards Institution, this is what your client should know:
iso-17100-database
2) We send to the Embassies of the states of the European Union every three months a valid list of our CERTIFIED TRANSLATION SERVICE PROVIDERS in your country.
In addition as a certified TSP, you’re recognized worldwide
Contact us now and apply for a Certification Audit: info[a]iso17100me.com / austrian-arabic[a]aon.at
“Although translation is as ancient as human civilization itself, but it still lack scientific rules, standards, or norms to define a good translation. We seek to scientifically establish rules, standards and incorporate them directly into our business to test their effectiveness and applicability.”
Why Should be ISO 17100 Certified ?
International Certificate
Quality Processes
Employees Motivation
Increasing Productivity
Operational Efficiency
Good Image
Customer Satisfaction
More Revenue
Frequently Asked Question
How does the audit be conducted?
Face-to-face interviews with the management and team members. A site visit must be arranged to inspect the infrastructure and work environment etc.
When will be the coming audit?
Upon completion of your documentation (theoretical part) we agree on an interview date according to the trip plan of the auditor.
Is Tax ID required for certification?
Not a must in case of OPE, but as a TSP, yes.
Happy Clients
“The process of certification made us Identify the gaps in our system and brought managers and employees to work together to fill those gaps and improve our management system accordingly.
After ISO, we felt more confident, responsible, loyal to our company and became more committed to quality.”
Fairouz M.Mumdouh QA & Marketing Executive Masreya Media
It was a far-reached dream for our translation company to obtain the ISO Certificate.
In Mitsco Translation and Training, we have always been very keen on quality and could obtain the quality certificate over 10 years ago from LICS.
From that time on, we spared no effort to obtain ISO 9001:2008 followed by ISO 9001:2015 and ISO 17100:2015.
Those quality certificates made a lot of difference in our business.
We could gain many international organizations and multinational companies to become our regular clients thanks to those important certificates that made us one of the most distinguished translation companies not only in Egypt but also all over the countries of the MENA region.
We would like to thank all the LICS staff and particularly Dr. Mohamed Ali Ibrahim who has been helpful though very firm.
Dr.Mohammed Bakr founder of Mitsco translation and training company
"Mercedes Benz VS an economy car...Cristiano Ronaldo VS a local average player...An ISO 17100 Certified Translation Vendor VS a translation hawker, that is your call! To me, this is all about the standard that sets the benchmark for quality in every aspect. If you, for once, get the taste of quality and the smell of achievement, you can never settle for any other mediocre scenarios. Join the trail of successful translation vendors and find yourself a niche among the best achievers in the translation industry"
Sameh Ragab Translator
The moment you decide to apply to be an ISO certified Translation Service Provider will be indeed your lifetime’s turning point. ISO certification changes your mentality, widen your scope, enlighten your vision and expand your limitless and endless opportunities to the professional, business and success paths. You have the right to choose, however you are also accountable to achieve your long-waited success. Either you are an OPE or a Corporate, ISO certification will revolutionize your operations, productions and your ROI. You will see and touch all the above as I literally felt and touched it myself.
Ahmed motamed Transtec Translation , CEO
